Refund & Cancellation Policy

Last updated: DD Month 2026

Cache Club is operated by Shivani Wankhede (“we”, “us”). This policy covers paid subscriptions to Creator Cache™ and Womeown.

What you are buying

Cache Club sells monthly software subscriptions. There is no physical product, so nothing is shipped.

Delivery

Access is granted immediately — normally within seconds of a successful payment, and always within 24 hours. Your plan unlocks on the account you paid from; no separate activation step is needed.

If a payment succeeds but your plan has not changed within 24 hours, email us with your order reference and we will either fix the access or refund you in full.

Pricing

All prices are in Indian Rupees (INR) and inclusive of applicable taxes. There are no setup fees and no hidden charges.

Cancellation

You can cancel at any time from your account settings, or by emailing us.

• Cancellation stops the next renewal. It is not retroactive.
• You keep paid features until the end of the period you have already paid for.
• After that, the account moves to the free Starter plan. Your data is not deleted — your profile, portfolio, ideas and pipeline all remain. Only the paid limits and features change.

Refunds

7-day refund on your first paid month

If Cache Club is not right for you, email us within 7 days of your first payment and we will refund it in full. You do not need to give a reason.

Any time, if we are at fault

We refund in full, regardless of how long ago you paid, when:

• you were charged twice for the same period;
• payment succeeded but the plan was never applied;
• a paid feature was unavailable for a prolonged period through our fault;
• you were charged after cancelling.

What is not refunded

• Renewal months after the first, where the service worked as described — cancel before the renewal date instead.
• Partial or unused portions of a month already started.
• Accounts terminated for breach of the Terms of Service.

How to request a refund

1. Email support@yourdomain.com from the address on your account.
2. Include your order reference and, if you wish, the reason.
3. We acknowledge within 2 working days and confirm the outcome.

How refunds are paid

Approved refunds are issued to the original payment method — we cannot send a refund anywhere else. Once we process it, the money typically appears in 5 to 7 working days, depending on your bank or UPI provider. That final leg is outside our control.

Failed and pending payments

If money left your account but the payment shows as failed or pending, it is normally reversed automatically by your bank within 5 to 7 working days. If it has not, contact us with the order reference and we will trace it with the payment provider.

Contact

Email support@yourdomain.com, or see the Contact page for the full address and the Grievance Officer.